Terms and Conditions
Last updated: 15 July 2026
Welcome to CanadaBusinessOwners.ca, a community-run, human-verified directory for businesses operating in Canada. These Terms and Conditions explain the rules for listing your business, using your account, and receiving customer inquiries through our platform. By registering a business or using CanadaBusinessOwners.ca, you agree to these terms, so please read them carefully. If you do not agree, please do not use the platform. These terms are effective from 15 July 2026 and may be updated from time to time.
1. Who can join
Membership is open to genuine, lawfully operating businesses based in Canada.
You must provide accurate, current and truthful information about your business, including its name, location, category and description.
You confirm that you are the owner of the business, or that you are authorized to represent it and to accept these terms on its behalf.
We may ask for verification details before your listing goes live.
2. Your account and sign-in
We use passwordless sign-in. You log in with a secure magic link sent to your registered email address, so there is no password to remember.
Keeping your email account secure is your responsibility. Anyone with access to your inbox can access your listing.
Tell us promptly if you believe someone has gained unauthorized access to your email or your listing.
3. Human verification and moderation
Every business is reviewed by a real person before it appears on the public directory.
At our reasonable discretion, we may review, edit, hide or remove any listing that is fake, misleading, illegal, offensive, spammy, or that breaches these terms.
We may request additional proof at any time, and we may pause a listing while we check it.
Verification helps protect the trust of the whole community. It is not an endorsement or a warranty of any business.
4. Your public profile and the directory
Your business profile, including your business name, category, province, description and photos, is public and may be indexed by search engines such as Google and Bing.
Your personal contact details, such as your private phone number and email address, are not shown publicly.
Customers reach you through the on-site inquiry form. Each inquiry is routed through CanadaBusinessOwners.ca and delivered to your inbox and by email. This "contact through us" model keeps your private details private.
5. Inquiries and fair use
The inquiry form is for genuine business inquiries only.
You must not use inquiries, or the platform, to send spam, scams, abuse, unlawful content, or bulk unsolicited messages.
Misuse of the inquiry system, whether by a sender or by a business, may lead to a listing being suspended or removed and to access being blocked.
6. Membership and fees
The first year is free for every business. There is no charge to list, to be searchable, or to receive inquiries during that period.
From the second year, an optional paid annual package is available if you wish to keep enhanced visibility features. If you do not take a paid package, your baseline free profile continues under the terms then in force.
Paid tiers and their features are described in our pricing information. Prices are shown in Canadian Dollars, for example CA$49 per year, plus any applicable taxes.
We will always notify you clearly and in advance before any charge applies. No payment is taken automatically without your agreement.
7. No guarantee of results
We optimize your profile, keep it indexed, and submit it to search engines such as Google and Bing.
We do not and cannot guarantee any specific Google ranking, search position, level of visibility, number of views, number of inquiries, leads or sales.
Search rankings and customer demand depend on many factors outside our control, including search engine policies, competition and market conditions.
Any monthly report we provide shows real views and inquiries recorded on the platform. It is a record of activity, not a promise of future results.
8. The service is provided "as is"
CanadaBusinessOwners.ca is provided on an "as is" and "as available" basis. We work hard to keep it running well, but we do not guarantee that it will be uninterrupted, error-free or always available.
To the fullest extent permitted by Canadian law, we are not liable for indirect or consequential loss, lost profits, lost business or loss of data arising from your use of the platform.
We are not responsible for the conduct of any business or customer, or for any dealing that takes place between them after an inquiry is made.
9. Your content and intellectual property
You keep ownership of the content you submit, including your business name, text, logo and photos.
You confirm that you have the right to use and share that content, and that it does not infringe anyone else's rights.
You grant CanadaBusinessOwners.ca a non-exclusive licence to store, display, reproduce and promote your listing on the platform and in our marketing, for as long as your listing is active.
The CanadaBusinessOwners.ca name, design and platform remain our property.
10. Changes to these terms
We may update these terms from time to time as the platform grows and features change.
When we make significant changes, we will update the effective date and, where appropriate, let you know.
Your continued use of CanadaBusinessOwners.ca after a change means you accept the updated terms.
11. Governing law and contact
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, and the courts of Ontario have jurisdiction over any dispute.
For any question about these terms, your listing or your account, contact us at [email protected].